No stress
Returns, made simple.
We want you certain, not stuck. Standard sizes have a clearer return path; custom measurements are a bigger commitment, so we give you fit checks and support before you buy.
Timing
Most gowns are crafted in 14-21 days
Cut after you order
Most gowns are crafted in 14-21 business days, plus shipping. Complex custom details may require more time.
Event dates
Ordering for a specific date? Tell us before checkout or message support. We will help confirm whether the timeline makes sense before you pay.
Rush needs
Rush production is not available for every style. If your event is close, ask before you order so we can be honest about what is possible.
Returns
Standard sizes and custom orders
Standard sizes
Changed your mind? Send standard-size gowns back within 14 days of delivery, unworn with tags, for a refund review once checkout is active.
Custom orders
Gowns made to your measurements are final sale because they are built for one body: yours. That is why fit checks and swatches matter before you order.
Something wrong?
If a gown arrives flawed or not as described, message us within 7 days. If the issue is on us, we will make it right.