Track Order
Order tracking is being prepared.
Soon you will be able to check production and shipping updates from your PromSpark order number. For now, support can help with order questions directly.
Coming soon
What tracking will include
1
Order received
Confirmation that your order details, style, options, and event timing have been captured.
2
Production update
A simple view of where your made-to-order piece is in the production flow.
3
Shipping status
Carrier tracking and delivery updates once the order leaves the studio or fulfillment partner.
Need help now?
Send us the order details
Email your order number, event date, and checkout email address so support can help locate the right information.